Frequently Asked Questions

Frequently Asked Questions. 

Appointments

All of our services, inspections and repairs are by appointment

open-close-arrowHow do I make an appointment ?

There are two way to schedule an appointment.

1. Make an Appointment Online. Online appointment must be requested and made 10 days in advance. 

2. Call us at 707-544-3833 and press option1.  If we do not answer leave a detailed message with the year make and model of your vehicle. 

open-close-arrowHow do I check in/out for my appointment ?

All of our services and repairs are by appointment. If you do not have an appointment make one.

If you have an Appointment follow the instruction we sent you or go to our Appointment page 


Inspections & Diagnostic

An inspection is the first part of any and every service we perform

open-close-arrowHow long do inspections take ?

Under normal circumstances inspections take 1 to 2 hours. The average time is 1 hour for cars, light trucks and single axle trailers. For 1 ton trucks, RV's and tandem axle trailers the average time is 1.5 hours.  Diagnostic time varies by vehicle and issue.

open-close-arrowWhat is a Digital Vehicle Inspection ?

A digital inspection report will provide you pictures and/or videos of the issues we find with your vehicle. The inspection report will also tell you the condition(s) and action(s) that need to be taken now and in the future. In addition, there is written and video educational info for any services and repairs required.

open-close-arrowWhat Types Inspections do you offer?

Please see the our Inspection Page for all vehicles. For trailers visit our Trailer Service & Repair Page

Wheel Alignment

Wheel alignment helps your vehicle perform properly and make your tires last longer

open-close-arrowHow Long Does a Wheel Alignment Take ?

Under normal circumstances (if the vehicle is stock) wheel alignments take 1 hour to perform. Some vehicles require more time due to undercovers and higher precision adjustments. Modified vehicles (lifted, lowered or race vehicles) or custom measurements may take longer too. Go to our Wheel Alignment Service page for alignment details. 

open-close-arrowWhat will happen at my alignment appointment ?

1. You will check in using the check in instruction sent or go to our Appointment Information Page

2. Because the first part of every service is an inspection, We will inspect your vehicle for worn damage or missing parts. The total time for the inspection, including the alignment, is typically 1 hour.

a. If we find parts that prevent us from performing a proper alignment we will inform by sending a digital inspection report. The digital inspection report will provide you pictures and/or videos of the issues we find with your vehicle. The inspection report will also tell you the condition(s) and action(s) that need to be taken now and in the future. In addition, there is written and video educational info for any services and repairs required.

b. If there are no parts worn, damaged or missing we will proved you a digital inspection report and perform an alignment. You will receive a before and after print out of the alignment we perform. It  will be left on the passenger seat of your car. The print out will also be available in your digital report once your appointment is finished. The print out will show "Before" and "Current" measurements. If all the current measurements are green, no further action is necessary unless we advise you differently. If there are any alignment measurements out of specification (Red), we will provide you options and a quote to fix it. 

3. You will check out using the instruction we send or go to our Appointment Information Page.

open-close-arrowWhat is a Wheel Alignment ?

Wheel alignments are performed by adjusting the angles of wheels to the car manufacturer specifications. The purpose of these adjustments is to reduce tire wear and to ensure that vehicle travel is straight and true (without "pulling" to one side). Alignment angles can also be altered beyond the maker's specifications to obtain a specific handling characteristic. The primary measurements that are adjusted are Camber, Caster and Toe. Go to our Wheel Alignment Service page for more info.

Brakes

Brakes are an integral part of your vehicle and used for slowing and stopping. Brakes prevent motion by means of friction

open-close-arrowHow Long Does a Brake Service Take ?

Under normal circumstances brakes take 1-3 hours per axle (front 1-3 hours / rear 1-3 hours)

open-close-arrowWhat are brakes?

Most brakes commonly use friction between two surfaces (brake pads and discs) being compressed to convert the kinetic energy of the moving object into heat, although other methods of converting energy can be used. For example, regenerative braking converts much of the energy into electrical energy that can be stored for later use. See our Brake Service and Repair page for details.

Trailer Maintenance

Trailer maintenance is an important part of keeping your trailer in safe and reliable condition

open-close-arrowHow often should my trailer be serviced ?

Every 12 moths or 12,000 miles whichever comes first. Go to our trailer service and repair page for details. 

Coil Springs

open-close-arrowWhat is a coil spring ?

A coil spring is a helical-shaped mechanical device that is close-wound or open-wound. Coil springs store mechanical potential energy and subsequently release it, to absorb shock, or to maintain a force between contacting surfaces.

Leaf Springs

open-close-arrowWhat is a Leaf Spring ?

Leaf springs are a type of suspension component found in many vehicles, including cars, trucks, and semi-trucks, trailer and buses. They are made up of several metal plates, or leaves, that are stacked on top of one another and attached to the frame of the vehicle at one end and to the axles at the other end. The leaves are flexible, and as the vehicle moves, they compress and expand, allowing the wheels to move up and down to absorb shock and maintain contact with the ground.

There are two main types of leaf springs: single-leaf and multi-leaf. Single-leaf springs are made up of a single, long leaf that is more flexible than a multi-leaf spring. They are typically used in smaller vehicles, such as compact cars, because they are lighter and cheaper to produce. Multi-leaf springs, on the other hand, are made up of several leaves that are held together by metal clips. They are stronger and more durable than single-leaf springs, and are often used in larger vehicles, such as trucks and buses, where more load-carrying capacity is required.

Leaf springs are an important component of the suspension system, as they help to absorb shock and maintain stability and control. They are also used to support the weight of the vehicle and its payload, and to transfer power from the drivetrain to the wheels. In some vehicles, leaf springs may be used in conjunction with other suspension components, such as shocks or air springs, to provide a more comfortable ride and improve handling.



U-Bolts

FAQ's about U-Bolts

open-close-arrowHow do I measure a U-Bolt?

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