1995-1997 Toyota Tacoma 4 Wheel Drive Left Rear Leaf Springs 90-173

Shipping

Our products are shipped within 0-3 business days (Tuesday thru Friday) using the following carriers: UPS (United parcel Service) or another carrier. We suggest an adult age 18 or older be home to sign for delivery. In the event no one is home shipments will be left on the the porch or at a door. As the buyer you assume all responsibility for lost or stolen items after they have been delivered, signed for or not.

Heavy load LTL truck freight is shipped within 3-5 business days. Delivery times depend on the truck carrier and range from 3 to 7 business days. ALL LTL TRUCK FREIGHT QUOTES ARE BASED ON DELIVERY TO A COMMERCIAL BUSINESS WITH A LOADING DOCK OR A FORK LIFT. Residential delivers are curb side delivers only. No other point of delivery is available for residential addresses. Additional lift gate and/or residential rates will apply if no loading dock or forklift is present and if the ship to address is residential. Commercial and residential rural addresses add additional cost to LTL truck freight. When there is a difference in freight cost we will contact you and provide you options. The options when freight exceeds the quote you are given are:

1.  You can pay the additional freight cost and have the items you order delivered to the address you listed.
2.  We can ship the Items to a different commercial address that is considered urban and accessible. This may keep the cost closer to the quote.
3.  You can pick the items up at the closet freight terminal. This may keep the cost at the freight quote.
4.  We can refund you the entire amount of the order.

To return your product, you should mail your product to: Prior to returning any product a return authorization number is required. Email sales@springworks.com for instructions. Spring Works, 1000 Santa Rosa Ave, Santa Rosa, CA, 95402, United States. 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Delivery times are not guaranteed and requests for specific deliver times and days can not be guaranteed.

Cancellation of orders must be made by phone or email within 24 hours of the time the order in placed.

Delivery Restrictions

Sorry, but we cannot deliver to PO boxes or APO/FPO addresses and no items will be left without a signature. An adult age 18 or older must be home to sign for delivery.

Sales Tax

In addition to the price of your purchases, Spring Works will charge you sales tax based on your shipping address and the sales tax rate in effect at the time your order is billed. If the sales tax rate for the state to which your order is being shipped changes before the product is shipped, the rate in effect at the time your order is invoiced will apply. The proof of purchase that Spring Works mails to you will include any applicable sales tax.

Product Availability

Spring Works makes every effort to ship your products promptly. If you have requested a complete shipment, please add 2 to 3 additional days for transportation and order consolidation processing.

Spring Works makes every effort to supply you with the products you order, but there may be occasions when Spring Works confirms orders but learns that it cannot supply the ordered products, either at all or in the quantities ordered. These occasions can include when Spring Works learns that the products no longer are being manufactured or they otherwise become unavailable to Spring Works, when Spring Works cannot source components for the configuration you ordered, or when there was a pricing error at www.springworks.com when you ordered. In those circumstances, Spring Works will contact you to inform you and, if you are interested, Spring Works may suggest alternative products that might meet your needs. If you do not wish to order alternative products, Spring Works will cancel your order for products Spring Works cannot supply and for any other products that you no longer wish to order as a result, and will refund your purchase price for those products.

Thank you for choosing to purchase your products at Spring Works!

We accept the following payment methods:

Return & Refund Policy for Items Purchased Online

Our policy for online orders lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. Return period is 30 days. See details below

To be eligible for a return, your item must be unused, never installed and in the same condition that you received it. It must also be in the original undamaged packaging. If you refuse your shipment you will be responsible for the cost to and from your location. To complete your return, we require a receipt or proof of purchase. A Return Merchandise Authorization (RMA) is required for all returns. Please email sales@springworks.com or call 707-544-3833 x105 for an RMA. If the shipment is refused or returned without an RMA you will be responsible for shipping/freight cost to and from your location in addition to the 20% restocking fee. 

Please do not send your purchase back to the manufacturer. Once you receive an RMA, We will provide you the address to return the items. No items will be accepted without an RMA. 

We do not match pricing.

Return & Refund Policy for all Deposits and Purchases Made in Store, by phone or by Text to Pay

All deposits, preorder parts deposits, custom parts order deposits, appointment deposits and special order parts deposits are nonrefundable. Furthermore, you herby give Spring Works permission to charge the full purchase amount of parts once the parts arrive and all repairs and/or services once they are completed. The full parts amount is listed on your Repair Order, Estimate and/or Quote. We will add a payment for the balance due amount when your parts arrive and/or service(s) completed. 

If you miss your appointment and do not call at least 48 hours in advance of your appointment 50% of your deposit will be forfeited and not returned. If you do not show up for an appointment (no show) 100% of your deposit will be forfeited and none of the deposit will be returned. To cancel or reschedule an appointment, call us and speak to a service advisor directly. Please do not leave a message or attempt to cancel an appointment by text or email. 

We will wait for you for 15 minutes after your appointment time. If you arrive past this time, your appointment will be marked as a no-show. Tardiness impacts our ability to properly evaluate, diagnose, and service your vehicle or trailer.

Additional Non-Returnable Items

Several types of goods are exempt from being returned. Labor, delivery, shipping and/or completed installation services cannot be returned. Items that have been damaged through misuse or abuse are not returnable.

Additional Non-Returnable items:

• Custom Leaf & Custom Coil Springs
• Special Order Parts, U-bolts and other Custom Products
• Heavy duty trailer leaf spring 4362-33HD - which are made to order
• Items that are damaged during shipping and damaged or missing original packaging
• Sale Items

Exchanges

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at sales@springworks.com and obtain a Return Material Authorization (RMA). Once you receive a RMA send your item to: Spring Works, 1000 Santa Rosa Ave, Santa Rosa, CA, 95404. DO NOT RETURN ITEMS WITHOUT AN RMA. 

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. The refund will exclude shipping/freight and a 20% restocking fee. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.

Restocking Fee

We go to great lengths to assure that the item we ship is undamaged and functional. Restocking fees are generally used to deal with the costs incurred with your return. There is a 20% restocking fee for items returned that are not the result of our error on our part. Restocking fees are 20% of the actual product price plus all shipping charges. 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service and purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Delivery times are not guaranteed and requests for specific deliver times and days can not be guaranteed.

Cancelation of orders must be made by phone or email within 24 hours of the time the order in placed.

Delivery Restrictions

Sorry, but we cannot deliver to PO boxes or APO/FPO addresses and no items will be left without a signature. An adult age 18 or older must be home to sign for delivery.